Who We Are
The Strategic Management and Planning Team (SMP) is part of the Department of Administration. We support both DOA and the enterprise with continuous improvement projects, and unify all State of Wisconsin continuous improvement efforts.
Training state employees
Leading improvement efforts
Our mission is to solve problems in Wisconsin state agencies that cause frustration, consume time, or result in unnecessary costs.
Criticize the process, not the people - Fix the underlying issues in a system, form, or process rather than blaming employees.
Simplify first, automate later - Make everything as simple as possible before adding technology to a process.
Break down organizational silos - Work across organizational boundaries so that processes work better for everyone.
Make improvements for little or no cost - Look for ways to solve problems without spending a lot of money.
Encourage innovation - Allow for experimentation and welcome new ideas from all sources.