​Mission

Our mission is to solve problems in Wisconsin state agencies that cause frustration, consume time, or result in unnecessary costs. 

Guiding principles

• Criticize the process, not the people - F​ix the underlying issues in a system, form, or process rather than blaming employees.
  
  
• Simplify first, automate later - Make everything as simple as possible before adding technology to a process. 
  
  
• Break down organizational silos - Work across organizational boundaries so that processes work better for everyone.
  
  
• Make improvements for little or no cost - Look for ways to solve problems without spending a lot of money. 
  
  
• Encourage innovation - Allow for experimentation and welcome new ideas from all sources.